At Smart Business Marketing Solutions, we believe in being upfront, fair, and respectful of your time and ours. Here's how our refund policy works:

 

One-Time Setup Fees

All setup fees are non-refundable once work has begun. This is because setup work involves upfront time, resources, and strategy development that cannot be recovered.

If you request a cancellation before any work has started, we may offer a partial refund at our discretion.

 

Monthly Subscriptions

You may cancel your monthly subscription at any time. Once a billing cycle has started, that month’s payment is non-refundable.
Your service will continue until the end of the paid period, after which billing will stop.

We do not offer refunds for unused time, missed meetings, or lack of results due to factors outside our control (e.g., poor offer, unresponsive leads, delays in client feedback).

 

Our Promise

We stand by the quality of our setup and strategy. If something isn't working as expected, reach out — we’ll review your account and do our best to fix or improve the situation.

 

Questions?

If you have any concerns or think a refund should be considered in your case, email us at rizwan@smartbusnessinc.ca — we’re always open to a fair conversation.

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Last updated: 06/08/2025